Overview

Lean UX is a design process that focuses on creating designs that are based on user feedback and iteration. It emphasizes collaboration and rapid iteration, and it aims to deliver tasks, features, and MVPs as quickly as possible. A 10-step guide to have in mind as we build a UX work process with the devs, product owners, and product managers at Juriba:

1. Establish communication channels: Set up regular meetings and communication channels between UX designers, product managers, and developers to ensure that everyone is aligned and informed.
2. Define roles and responsibilities: Clarify each team member's roles and responsibilities, so everyone knows what is expected of them.
3. Involve developers and product managers in UX research: Include developers and product managers in user research activities, such as surveys, user interviews, and usability testing.
4. Share research findings: Share the insights gained from user research with developers and product managers to help them understand user needs and behaviors.
5. Collaborate on wireframes and prototypes: Work collaboratively on wireframes and prototypes with developers and product managers to ensure that the design is technically feasible and aligns with product goals.
6. Conduct usability testing together: Conduct usability testing together with developers and product managers to identify any technical issues or potential improvements.
7. Gather feedback from all stakeholders: Gather feedback from all stakeholders, including developers and product managers, to ensure that everyone's concerns and ideas are taken into account.
8. Refine the design collaboratively: Based on feedback from all stakeholders, refine the design collaboratively, ensuring that it is both technically feasible and aligns with product goals.
9. Use collaborative design tools: Utilize collaborative design tools like Figma or Sketch to streamline the design process and enable effective collaboration. An introduction of Figma into Juriba work process will be a huge game changer.
10. Continuously iterate and improve: Continuously iterate and improve the design, taking into account feedback from all stakeholders and monitoring the success of the product to optimize the user experience.

To implement the Lean UX process, it's important to prioritize speed and collaboration. This process is all about rapid iteration and getting feedback from real users as quickly as possible. By focusing on creating a minimum viable product and iterating based on user feedback, you can create designs that meet the user's needs and achieve business goals.

Collaboration & Output

Level 1: Product managers collaborate with product owners to execute feature prioritization, and identify epics for the sprint and how they fit into the roadmap. Define immediate tasks and write up the tickets for each. Ensure there are enough tickets (up to 3) tickets per period.

Level 2:

For tickets assigned to Michael, Michael is in charge. For tickets assigned to Kennedy, Kennedy is in charge. This means that if Michael has concerns, questions, issues, suggestions, tips, or ideas about a ticket assigned to Kennedy, he should take them to Kennedy first and not to the PO/PM, and vice versa. In the event that the questions, ideas, or issues are not managed well between them, then they can jointly escalate it to the PO first before the PM as the design team. When ideating for a task, designers should sketch, draft and plan in Miro while inviting the PO and the other designer to make inputs. This is optional for the other designer at this stage. But it helps keep both in sync on design solutions and fosters collaboration. However, it is mandatory for the designers and PO to meet in the middle of the week to review designs and ideas as a team while exchanging ideas and making inputs. Each designer is appointed to engage customers for insights (overseen by the PO where necessary) on the tasks assigned by them. Each designer is appointed to drive task wireframe demos to devs when necessary.